DELIVERY

All mainland UK orders are going to be delivered via myHermes delivery network. All parcels are collected by a local courier and end-to-end delivery is guaranteed within 3-5 working days. The myHermes door-to-door service offers online tracking and standard compensation of up to 25.

All Europe*, Republic of Ireland (ROI) and World Zones One**, World Zones Two*** deliveries are going to be delivered via Royal Mail Airsure service. This service will require a signature for proof of delivery and guarantees delivery within 2 - 3 working days. However, we would suggest you to allow up to 10 working days for your item to be delivered. The Royal Mail Airsure service offers online tracking and compensation of up to 500. Please refer to the countries listed below for this service. If your destination is not listed below, Royal Mail Airsure cannot be used; therefore, your parcel will be sent via International Signed For, which only offers online tracking until the point of departure in the UK.

Airsure Europe: Andorra, Austria, Azores, Balearic Islands, Belgium, Canary Islands, Corsica, Denmark, Faroe Islands, Finland, France, Germany, Iceland, Liechtenstein, Luxembourg, Madeira, Monaco, Netherlands, Portugal, Republic of Ireland, Slovak Republic, Spain, Spitzbergen, Sweden and Switzerland. Airsure**World Zone one: USA, Singapore. Airsure***World Zone two: New Zealand

Stock permitting, all orders are usually despatched within 24 hours, to arrive with UK customers within 3-5 working days. In the event that an item is temporarily out of stock, we will notify you of the expected arrival date at checkout and we will despatch it as soon as it arrives.

NOTE: All overseas deliveries are subject to local import duties and taxes, and may be affected by Customs and Excise delays. Please note that Stellina Baby Limited cannot be held liable for any local import duties and taxes imposed by your country of origin.

  • Connect with us